Web Hosting Email & Formmail Setup Questions

Q. How do I configure my email client?
A. Yes. View our flash movies on "how to" for several popular email clients such as Outlook, Netscape and more. View our Outlook FAQ Page also.

Q. How do I create email accounts?
A. View our flash movies on "how to" create email accounts in your cPanel. or login to your cPanel and click "Mail", then click on Add/Remove/Manage Accounts and follow instructions.

Q. What do I put for both incoming and outgoing mail server?
A. For both incoming (POP) and outgoing (SMTP) mail server put mail.yourdomain.com or just yourdomain.com. Either one will work.

Q. What is my user name supposed to be so I can login to my mail?
A. When you setup your email account in cPanel you created something like this; johnsmith@yourdomain.com. Your user name would be exactly the same; johnsmith@yourdomain.com. Note: you can use a period in the email name. Example: john.smith@yourdomain.com. Using a period tends to reduce spam.

Q. Why won't my email address work?
A. Make sure you set it up exactly as demonstrated in this tutorial for Outlook. Click Here, or as instructed in our flash tutorials.

Q. I did the above correctly why will it still not work?
A. Lets trouble shoot it some more here.

Q. Where do I go to check my emails using my browser?
A. www.yourdomain.com/webmail or you can access it from within cPanel "Mail" Icon.

Q. Do you provide any Formmail scripts?
A. Yes. You will find one in your cPanel at the "CGI Center" Icon. We also provide provide phpFormGenerator (recommended) found at your "Fantastico" Icon in cPanel. Note that we do not provide support or "how to" instructions for these. You will find links to the creators of the scripts support forums and documentation is provided. phpFormailgenerator is a one-click install with a simple wizard to make your form.

Q. Can you make me a customized form?
A. Yes. We can make one page forms, or forms that span multiple pages, do calculations e.g sale price + tax + shipping etc. Send emails that are customized, e.g one to you has full details, and a summary to your customer, and another to your assistant etc. At any point in the form filling out process (multi page) you send an email, e.g (client started form page one, so you can collect basic contact info and reach them if they don't complete the form), and write it all to a log. We can give the form the same look as your website. Contact sales and we will provide you a quote.